Last updated: September 1, 2026
This Privacy Policy explains how Guangzhou City Jxnuo Power Technology Co., Ltd. (“JXNUO”, “we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit www.jxnuo.com, contact us, or use our sourcing and procurement services.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: your name, company name, email address, phone or WhatsApp number, country, and other contact details you provide.
- Inquiry and project information: product requirements, quantities, target prices, reference links, specifications, files, messages, and other details relating to your sourcing request.
- Business and transaction information: quotation, order, billing, shipping, inspection, and service records when you engage us for a project.
- Communications: correspondence through email, WhatsApp, website forms, and other channels.
- Technical and usage information: IP address, browser and device information, pages visited, referring pages, and information collected through cookies or analytics tools.
2. How We Use Your Information
We may use personal information to:
- Respond to inquiries and communicate with you.
- Evaluate sourcing requirements and provide supplier research, quotations, negotiation, procurement, quality inspection, order follow-up, consolidation, and shipping coordination.
- Contact and evaluate relevant suppliers or service providers for your project.
- Manage our business relationship, agreements, payments, records, and customer support.
- Operate, secure, analyze, and improve our website and services.
- Comply with legal obligations and protect our legitimate business interests.
3. Legal Bases
Where applicable law requires a legal basis, we process personal information based on one or more of the following: your consent; steps requested before entering into a contract; performance of a contract; our legitimate interests in operating and improving our business; or compliance with legal obligations.
4. How We Share Information
We do not sell or rent personal information. We may share information only where reasonably necessary with:
- Selected suppliers and manufacturers when evaluating, quoting, sampling, producing, or following up your project.
- Inspection, logistics, customs, payment, IT, hosting, email, analytics, and other service providers that support our operations or your project.
- Professional advisers, authorities, or other parties where disclosure is required by law, necessary to protect rights or safety, or connected with a business reorganization.
We aim to share only the information reasonably required for the relevant purpose. Please avoid submitting confidential technical or commercial information through a general inquiry form unless it is necessary.
5. International Data Transfers
JXNUO operates from China and serves international clients. Your information may therefore be processed in China or in other countries where our suppliers and service providers operate. Data protection laws in those locations may differ from those in your country. We take reasonable steps to protect information handled on our behalf.
6. Cookies and Analytics
Our website may use cookies and similar technologies for essential website functions, security, performance, and analytics. These technologies may collect technical and usage information. You can control cookies through your browser settings, although disabling some cookies may affect website functionality.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing projects and business records, resolving disputes, and meeting legal, accounting, or tax requirements. When information is no longer required, we take reasonable steps to delete or anonymize it.
8. Your Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of your personal information; object to certain processing; withdraw consent; or request a copy of information you provided. You may also have the right to complain to a relevant data protection authority.
To make a privacy request, contact us at info@jxnuo.com. We may need to verify your identity before completing a request.
9. Third-Party Links and Communication Platforms
Our website may link to third-party websites or communication platforms such as WhatsApp. Those services operate under their own privacy policies, and we are not responsible for their privacy practices.
10. Information Security
We use reasonable administrative and technical measures to protect personal information. However, no website, email, or internet transmission can be guaranteed to be completely secure.
11. Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated date.
13. Contact Us
Guangzhou City Jxnuo Power Technology Co., Ltd.
Room 304, Liantang Commercial Plaza, No. 195 Commercial Avenue, Huadu District, Guangzhou, China
Email: info@jxnuo.com